Privacy Policy
This Privacy Policy explains how PARITYFX PLC ('We/Us/Our') process your personal data.
We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with General Data Protection Regulation (2016/679), the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011, each as amended and updated from time to time.
Please read this Privacy Policy carefully.
Identity and contact details of Data Controller
PARITYFX PLC is a company registered in England and Wales (Registration Number 08572919) with registered office at Stanmore Business & Innovation Centre, Stanmore Place, Honeypot Lane, Stanmore, HA7 1BT and is a registered data controller with the Information Commissioner's Office (Registration Number ZA030285).
You may contact us at this address.
Identity and contact details of Data Controller
We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.
Purpose of processing
We process your personal data to:
1. provide you with products and/or services;
2. monitor and improve our services and the Site;
3. manage your marketing preferences;
4. contact you if there is a query regarding your query;
5. verify your identity (in certain circumstances in order to process your application and to verify your identity, we may call your provided telephone number you have provided to perform security checks and to request that you verify certain information);
6. enable us to comply with any legal or regulatory requirements;
7. detect and/or prevent of fraud or other crimes;
8. assist with any of your customer queries; and/or
9. carry out research, analysis, risk management, legal, accounting, administrative, testing, monitoring and for our business operations.
Legal basis for our processing
The legal basis for our processing of your personal data is for the performance of the contact between us and for us to comply with legal obligations on us.
The basis for our marketing and sales processing of your personal data is your consent.
Categories of information we hold
We may hold the following categories of personal data including:
1. Your name, age, date of birth, sex2. Billing and delivery postal addresses
3. Phone and fax numbers
4. Email addresses
5. Usernames and passwords
6. Payment card details
7. Your customer queries
8. Your transaction history
How do we collect information about you?
We collect information about you as follows:
1. Information that you have provided to us including but not limited to when you:a) purchase products or services over the phone
b) sign up to marketing/newsletters including by email and SMS
2. Information you provide our partners and when you report a problem with the Site.
3. Information you provide to us when applying through the Site for registration subscribing to any of our services or requesting further services or information.
4. If you contact us for any reason, we may keep a record of that correspondence, emails or calls.
5. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Recipients of the data
We receive your data and may also share your data with our bankers, FCA or other regulatory body, compliance advisers, auditors and/or our third party sub-contractors for the purposes described above.
Transferring data internationally
We do not transfer your data outside the European Economic Area.
How long do we store your data?
In order to comply with our legal and regulatory obligations, we keep records of our business transactions, client categorisations and financial promotions, for at least five years. We will not retain your data for longer than is required to comply with our legal obligations.
Automated decision making
We use automated decision making as part of our anti-money laundering checks.
Your rights
Please contact us if you would like a copy of your personal data we hold and if you would like to correct, erase, object to processing, port your data or withdraw your consent to any processing (where that is the basis of our processing). There is no charge for this request and ParityFX Plc will comply with your request within 30 days upon receipt of your request. We will provide you with a copy in accordance with our obligations under data protection law.
You may exercise your above rights by means of a request in writing to us at ParityFX Plc, Stanmore Business & Innovation Centre, Stanmore Place, Honeypot Lane, Stanmore, HA7 1BT or by emailing us at info@parityfx.com
You may complain to the UK ICO (ico.org.uk).
Our website
Our web-sites does not use cookies.
Phishing
Phishing is a method used by fraudsters to deceive someone into giving sensitive information. Most of the time phishing will take the form of emails, which purport to be from well-known companies and ask recipients to send their private information. This information is then used for identity theft and fraud.
ParityFX Plc will only ask you to send personal details by email if it is responding to a query you have sent it online and these details are needed to answer your query properly. In this case, there will be a reference in ParityFX Plcs' email to you, which refers to your original query. ParityFX Plc will never ask you to send any personal details by email unless you have contacted ParityFX Plc first. If you have not contacted ParityFX Plc, please ignore any email claiming to be from ParityFX Plc which asks for personal details, and let us know about it.
If ParityFX Plc ever requires your personal information other than when you have already contacted ParityFX Plc with a query, for security reasons we will ask you to give us a call.
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